Privacy Policy

Hello there!

We’re Maker's Clean Inc. and our address is PO Box 20045, SOUTHBROOK PO, Maple, Ontario, Canada, L6A 4M4 ("Maker's Clean"). This policy sets out how we handle your personal information if you’re a Maker's Clean customer and/or a visitor to makersclean.com (our "Website").

1. COLLECTION OF PERSONAL INFORMATION

    We collect personal information for the purposes of delivering our products and services. We take the protection of your personal information seriously. Please read carefully! We want you to know how we handle the information you provide us.

        The Type of Information

        What we collect from you depends on how you have interacted with our website.

        The most common types of information we collect include things like: IP addresses, email addresses, your full name, postal or residential addresses, billing information, payment and transaction details, any other content you may provide us during a transaction or a visit to our Website.

          How We Collect It

          There are several ways that we may collect your personal information.

          1. We collect personal information when you provide it to us automatically as you browse our Website. We receive your computer’s IP address in order to provide us with information that helps us learn about your browser, location, and operating system.
          2. We collect personal information when you provide it to us during a purchase. We collect the personal information you give us such as your name, address, billing details and email address.
          3. We collect personal information when you provide it to us when you subscribe to our newsletter.
          4. We collect personal information when you provide it to us when you send us inquiries via email.

          2. COOKIES & WEB BEACONS

          We use cookies and web beacons.

          “Cookies” store data on your computer using the functionality of your browser. Many websites do this because cookies allow the website to do useful things like find out whether the computer visited the website before, or to keep items stored in a shopping cart. For more general information on cookies see http://www.allaboutcookies.org.

          "Web beacons" (also called: clear gifs, web bugs, and pixels) are tiny graphics with a unique identifier, similar in function to cookies, these are used to track the movements of web users between pages and websites. Unlike cookies, which are cached on a user’s computer, web beacons are embedded invisibly on web pages and are about the size of a single pixel. Learn more about web beacons.

            Why We Use These Technologies

            We use these tracking technologies for several reasons:

            1. To allow our Website to function correctly.
            2. To understand how our sites are functioning and to inform any improvements in performance.
            3. To gather relevant data that helps us deliver effective marketing and advertising content to grow our business.

            3. CONSENT

            You have choices about cookies. If you do not want cookies stored on your computer you can modify your browser to prevent cookie use, but if you do this our website will not work properly. Use these links to find out more information about cookie settings for these common browsers:

            When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you freely give your specific and informed consent to us collecting, using and disclosing your personal information for the purposes specified in this policy.

            If we ask for your personal information for a secondary reason, like email marketing notices, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

            4. SHOPIFY

            Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

            Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

            Payment

            If you choose a direct payment gateway (not PayPal) to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

            All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

            PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

            For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

            4. USE OF INFORMATION

            We may use any personal information collected to provide and fulfill our services, operate the Website, send you our newsletter (if applicable), respond to feedback and complaints, communicate with third party service providers, or if needed, to enforce our Terms and Conditions with you.

            5. DISCLOSURE & SHARING

            You expressly agree that we may disclose personal information to third parties for purposes associated with your purchase of our product(s), including third-party delivery and fulfillment services, as well as third-party services we engage to help us deliver our marketing efforts.

            In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

            However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

            We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

            Location Based Services 

            Please remember that certain providers may be located in, or have facilities that are located in, a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

            As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

            6. ACCESS, CORRECTION & REMOVAL

            You have the right to make a request to access the personal information we hold about you, to request the correction of any errors in that data, and to have this information permanently removed.

            These rights are limited in some situations—such as, if such data is not available, then we will not be able to manage our contractual relationship with you or to meet obligations placed on us.

            In all other cases, to make an access, correction or removal request, use the contact information at the end of this policy.

            If, after you opt-in to our email marketing list, you change your mind, you may withdraw your consent for us to contact you by contacting us using the information at the end of this policy. You may also always opt-out using the "unsubscribe" link provided in all correspondence.

            7. SECURITY

            To protect your personal information, we, and any third-party we engage, take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

            If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

            If you choose a direct payment gateway (not PayPal) to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

            All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

            8. TRANSFER OF INFORMATION

            If our store is acquired or merged with another company, your information may be transferred to the new owners.

            9. CHANGES TO THIS PRIVACY POLICY

            This Privacy Policy forms part of our Terms of Service and therefore the agreement between you and us. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website.

            10. CONTACT INFORMATION

            If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information:

            By Email:

            privacy@makersclean.com

            By Post:

            Maker's Clean Inc.
            c/o Privacy Officer
            PO Box 20045
            SOUTHBROOK PO
            Maple, Ontario
            L6A 4M4
            Canada

            This Policy was last updated on June 28, 2018.